Novotel Madrid Center, Madrid

I absolutely loved my stay at this hotel! The rooms were clean and spacious, and having a balcony made it feel even more open and airy. The location was perfect, with restaurants within walking distance. The service was top-notch, with friendly and efficient staff. The roof terrace and small pool were delightful, adding to the great experience. The dining options were excellent, offering a variety of delicious dishes. Overall, a fantastic place to stay!

The hotel rooms were spacious and had nice amenities like a kettle, tea, and coffee, but they smelled heavily of smoke initially. The service was limited only to the reception and had communication challenges with other hotel personnel. The location was convenient with some drawbacks, being right outside the door of the hotel. The dining experience was mixed, ranging from disastrous to fantastic depending on what was ordered. Overall, a place with potential but room for improvement.

I absolutely loved that my room had a balcony, making it feel more spacious and less confined. The room was clean and had everything I needed. However, using the stairs to get to the 5th floor was tiring, and it was disappointing to find no shampoo or soap available for the night of 2-3 Nov.

The hotel offers clean, well-equipped rooms at a great price for the location. The rooms are very comfortable and clean, but some noise can be heard if located next to the lift. The service is attentive but has some issues with credit card charges. The location is ideal for accessing the city center and is close to major attractions. The dining options are varied and satisfying, though lacking in natural daylight. The facilities are well-maintained and offer everything one might need during their stay.

My stay at the hotel was overall pleasant. The room was comfortable and a good size, but it lacked an iron and board as standard. The service was excellent, especially during check-in and check-out. The location, although a bit far from the center, was perfect for accessing airport buses and metro stations for exploring Madrid easily. The dining experience was fine but could have offered more for the price paid.

The hotel offers very modern and clean rooms with really nice bathrooms. The service, although sometimes rude, was professional and helpful overall. The location is excellent, very close to the park and easy to navigate to the main sights of the city. The dining experience had a disappointing food selection, but the rooms were spacious and comfortable.

The hotel offers clean, spacious rooms with a comfortable stay in a great city center location. Some noise near the lift can be a downside, but overall, it's a pleasant choice for your trip to Madrid.

The hotel rooms were perfect and exactly what I had wanted; really big and comfortable. Requesting an exterior room would have helped. The service was exceptional, with staff going above and beyond to assist, such as calling for emergency help when needed. The location was excellent, offering tasty bar food and close proximity to convenient amenities. The dining experience had its ups and downs, with some aspects being superb while others fell short. Overall, a comfortable stay with some room for improvement in dining options.

The hotel is conveniently situated in the heart of Madrid City, close to transportation links and attractions. The rooms were spacious and well-equipped, although a bit dusty. The service was exceptional, especially accommodating early check-ins. The location was very convenient, but slightly further from the city center. The dining options were varied and satisfying. Overall, a great value for the price.