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Novotel Madrid Center, Madrid

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From159US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

O'Donnell, 53, Madrid, Spain, 28009

Novotel Madrid Center is situated in the affluent Salamanca district, known for its upscale boutiques and cultural heritage. The hotel prioritizes service quality and comfort, with a dedicated staff focused on continuous improvement. It features a rooftop pool and proximity to major attractions, making it ideal for both business and leisure travelers. The property is equipped with modern amenities and extensive event spaces, catering to diverse client needs.

Location

Located in the Salamanca district, Novotel Madrid Center allows easy access to top attractions such as Museo Nacional Thyssen-Bornemisza and Gran Via. The Goya metro station is conveniently nearby, facilitating efficient public transportation around the city. Guests benefit from a supportive parking area, providing an excellent starting point for exploring nearby parks and recreational areas.

Rooms

Modern rooms at Novotel Madrid Center come with either a 37-inch or 50-inch flat-screen TV, a safe, and a private bathroom that includes a bath or rain shower. The Executive Room, located on upper floors, features a private terrace, Nespresso machine, and an iPod docking station. Families can enjoy spacious quadruple rooms with multiple beds and a seating area. All rooms are equipped with free WiFi, air conditioning, and soundproof walls for a comfortable stay.

Eat & Drink

The Eat Bar by Novotel serves as the heart of the hotel's dining experience, offering a menu focused on local produce and traditional dishes. Guests can enjoy a relaxed atmosphere complemented by a video wall that screens sports events. The restaurant serves a variety of services from aperitifs to lunch, and features an extensive drinks selection, including artisan beer. The ambiance is designed to promote relaxation and gastronomic enjoyment.

Leisure & Business

Novotel Madrid Center boasts 30 adaptable event spaces equipped with the latest technology, accommodating diverse technical and AV requirements. The facilities focus on attendee comfort, incorporating ergonomic solutions and dynamic signage. Guests can take advantage of a 24-hour fitness center and room service via WhatsApp. Additionally, the rooftop pool provides a leisure area for relaxation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
2 persons
37 m² 
Bed options:
2 Single beds
Shower
Heating
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Standard Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Heating
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Superior Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Madrid 2.5 km
Airports
Adolfo Suarez Madrid-Barajas (MAD) 20.3 km
Underground
O'Donnell300 m
Goya Station500 m
Bus
Bus stop 14.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

O'Donnell, 53, Madrid, Spain, 28009
Map view
street view
O'Donnell, 53, Madrid, Spain, 28009
Nearby
C/ O'Donnell
Torrespana
150 m
Avenida de Felipe II S/N
Community of Madrid Sports Centre
290 m
Restaurants
Rodilla
10 m
Plaza Manuel Becerra 4 Local
Parador del Jamon
40 m
Calle o'Donnell 51
Taberna de O'Donnell
50 m
Calle o'Donnell 46
Comarca de Aliste
120 m
Calle Duque de Sesto 54
La Hoja
210 m
48 Calle del Doctor Castelo
La Manon
140 m
Calle o'Donnell 47
Taberna Laredo
350 m
30 Calle del Dr. Castelo
Banyui Thai Restaurant
200 m
Calle de Fernan Gonzalez 37

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable rooms
exceptional service
inconsistent dining experience
room for improvement in room selection process
7.8/10
Very good
Rooms
8.0
Location
8.4
Service
7.9
Dining
7.5
Guest reviews
7.8/10
based on 16 reviews
4/5 based on 2532 reviews
8.7
8.7/10based on 7436 reviews
#148 of 495 hotels in Madrid based on Tripadvisor
Jeffrey
United Kingdom, April  2024
8.2/10

The hotel had decent-sized rooms, a lovely pool and rooftop bar, with a comfy bed, though not overly spacious. The service was fine, but for the price paid, I expected a bit more. The location was not very central but easily accessible by Uber or Metro, close to Buen Retiro Park. The dining experience offered high-quality options with a variety of choices. Overall, a good value for the amenities provided.

Rooms
8.0
The rooms were decently sized, and I particularly enjoyed the pool and rooftop bar. The bed was large and comfortable.
Service
7.0
The service was accurate, helpful, and friendly. The staff made extra efforts to ensure a pleasant stay.
Location
8.0
The location, though a bit further from the city center, was easily reachable by Metro or Uber, with convenient access to Buen Retiro Park and Goya Metro station.
Dining
9.0
I enjoyed the high-quality dining options, including Nespresso, freshly squeezed juice, and sushi selections.
Facilities
9.0
The hotel offered excellent facilities, including car hire, room service, and a helpful staff.
Richard
United Kingdom, April  2024
7.8/10

My stay started off a bit rough due to the room being on the 6th floor, but overall, the hotel offers spread-out rooms that are easily accessible for those avoiding elevators. However, there was a lingering smell of cigarettes that was unpleasant. The service provided was incredibly friendly, even if the staff spoke very little English. The location was unbeatable, with easy access to nice restaurants and bars. The dining experience was fantastic, although the Nespresso machines left much to be desired. The facilities were fair but not exceptional.

Rooms
7.0
The rooms were spread out for easy access to everything, but there was a noticeable smell of cigarettes.
Service
8.0
The service was incredibly friendly, although there were language barriers.
Location
9.0
The hotel is in the center with excellent access to restaurants and bars.
Dining
8.0
The dining was fantastic overall, but the Nespresso machines were disappointing.
Facilities
7.0
The facilities were fair but not outstanding.
Daniel
United States, February  2024
8.2/10

My stay at the hotel was fantastic! The rooms were really big and comfortable, complete with a terrace. They had everything we needed, from towels to shower gel, and even an iron and hairdryer. However, there was an exposed electrical outlet in our room for the shaver or hairdryer. The service was top-notch, with juicing fruit & veg throughout the breakfast session. The hotel's location was excellent, close to the subway, airport express bus stop, and a lively square full of dining options. The dining experience was a bit disappointing with a disorganized food selection, but the variety was impressive. Overall, a great value for money!

Rooms
8.0
The rooms were clean and spacious, equipped with everything we needed.
Service
9.0
The service was exceptional, with very helpful and friendly staff.
Location
9.0
The hotel's location was very convenient, close to various amenities and transport options.
Dining
7.0
The dining options were varied, but the organization could be improved.
Facilities
8.0
The hotel offered a variety of facilities to meet all our needs.
Steve
United States, February  2024
8.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were nice in size, spotless, and well-equipped with toiletries, but some areas were dusty. The breakfast spread offered a fine selection of foods, including meats, cheeses, and croissants, though improvements could be made in cleanliness.

Rooms
8.0
I found the rooms to be nice in size and spotless with a spacious toilet provided with all the toiletries. However, I noticed that some areas were dusty.
Service
9.0
The service was very welcoming and accommodating. The staff were helpful and efficient, making my stay enjoyable. The bar area was spacious and well-equipped, and the bar staff were friendly, serving up delicious drinks and snacks.
Location
10.0
The location of the hotel was ideal, close to the subway, airport express bus stop, and a vibrant square full of dining and shopping options. It was also convenient for exploring other parts of Madrid, making it a perfect base for sightseeing.
Dining
8.0
The dining experience was excellent with a wide variety of choices, including fruit smoothies. The food quality was top-notch, and the availability of options from 7 am to 11 am made it convenient for guests. However, the high value when paid prior to eating made it slightly less appealing.
Facilities
7.0
The facilities at the hotel were overall satisfactory, offering everything needed for a comfortable stay. However, improvements could be made in terms of cleanliness and value for money.
Laurence
United Kingdom, January  2024
7.8/10

I had a comfortable stay in a quiet and spacious room with a great shower, though the staff had some issues with privacy. The hotel's central location was convenient for sightseeing but not ideal for lively nightlife enthusiasts. The dining was satisfactory but could have been more affordable.

Rooms
9.0
My room was very good size with a large bathroom, a desk, a lounge, and a king-size bed. It was quiet and comfortable with a great shower.
Service
7.0
The staff were extremely helpful but lacked respect for the DO NOT DISTURB signs.
Location
8.0
The hotel's location was good, very close to the Metro for easy access to attractions and plenty of restaurants nearby. However, it's not the best choice for vibrant nightlife seekers.
Dining
7.0
The dining experience was okay, with a lot of choices varying in quality. It was an easy option before a day of sightseeing.
Facilities
8.0
The hotel had all basic necessary facilities available.
Joseph
United States, November  2023
9.0/10

I absolutely loved my stay at this hotel! The rooms were clean and spacious, and having a balcony made it feel even more open and airy. The location was perfect, with restaurants within walking distance. The service was top-notch, with friendly and efficient staff. The roof terrace and small pool were delightful, adding to the great experience. The dining options were excellent, offering a variety of delicious dishes. Overall, a fantastic place to stay!

Rooms
9.0
The rooms were clean, and the balcony made it feel 'bigger' and less confined.
Service
9.0
The staff was very helpful and friendly, making my stay more enjoyable.
Location
9.0
The location was excellent, with easy access to restaurants and attractions.
Dining
9.0
The dining experience was superb, with a wide variety of delicious options.
Facilities
9.0
The roof terrace and small pool were fantastic amenities for relaxation.
Christopher
United Kingdom, September  2023
6.2/10

The hotel rooms were spacious and had nice amenities like a kettle, tea, and coffee, but they smelled heavily of smoke initially. The service was limited only to the reception and had communication challenges with other hotel personnel. The location was convenient with some drawbacks, being right outside the door of the hotel. The dining experience was mixed, ranging from disastrous to fantastic depending on what was ordered. Overall, a place with potential but room for improvement.

Rooms
7.0
The rooms were of good size and had nice amenities like a kettle, tea, and coffee. Initially had a strong smell of smoke.
Service
5.0
The service was limited to the reception area, and communication with other hotel staff was difficult. Their English was minimal.
Location
6.0
The hotel is located in the Goya area of Madrid, around the corner from a big square and the metro, making it convenient for transportation but a bit far from the center of attractions. Unpleasant entrance proximity.
Dining
7.0
The dining experience varied from disastrous to excellent value for money. The local focaccia bread was a standout.
Facilities
6.0
Arthur
United Kingdom, September  2023
8.2/10

I absolutely loved that my room had a balcony, making it feel more spacious and less confined. The room was clean and had everything I needed. However, using the stairs to get to the 5th floor was tiring, and it was disappointing to find no shampoo or soap available for the night of 2-3 Nov.

Rooms
8.0
The room with the balcony was a great choice, clean, and equipped with all essentials.
Service
9.0
The service was excellent and quick. Staff members were helpful and spoke multiple languages. It was fantastic to have assistance with transportation posted outside. However, entering our room at 8 am without knocking was unexpected.
Location
9.0
The hotel's location was superb, allowing easy access to the city center and Retiro Park. Being close to the underground and having affordable transportation options nearby made getting around hassle-free.
Dining
7.0
The dining experience was good, with lots of food options and polite staff. The open pool on the top floor was a nice touch. However, for the price paid, a bit more could be expected. Natural daylight was missed in the meeting rooms during the day.
Facilities
8.0
The hotel had excellent facilities, including an open pool on the top floor and a variety of dining choices. However, more natural daylight in the meeting rooms would have been appreciated.
Tim
United States, September  2023
8.0/10

The hotel offers clean, well-equipped rooms at a great price for the location. The rooms are very comfortable and clean, but some noise can be heard if located next to the lift. The service is attentive but has some issues with credit card charges. The location is ideal for accessing the city center and is close to major attractions. The dining options are varied and satisfying, though lacking in natural daylight. The facilities are well-maintained and offer everything one might need during their stay.

Rooms
8.0
The rooms are very comfortable and clean, offering great value for money.
Service
7.0
The staff goes out of their way to anticipate our needs, but there are occasional issues with billing.
Location
9.0
The hotel is well-situated, not too far from the center but close enough for easy access to attractions and amenities.
Dining
8.0
The dining experience is varied, with many food options to choose from, including a fresh smoothie station.
Facilities
8.0
The facilities are well-maintained and offer a range of services to enhance the stay.
Dick
United Kingdom, July  2023
7.8/10

My stay at the hotel was overall pleasant. The room was comfortable and a good size, but it lacked an iron and board as standard. The service was excellent, especially during check-in and check-out. The location, although a bit far from the center, was perfect for accessing airport buses and metro stations for exploring Madrid easily. The dining experience was fine but could have offered more for the price paid.

Rooms
8.0
My room was a good size and comfortable.
Service
9.0
The service was excellent and the staff were friendly and knowledgeable.
Location
7.0
The hotel's location is perfect for accessing airport buses and metro stations, but a bit far from the center.
Dining
7.0
The dining experience was generally of high quality, but I expected a bit more for the price paid.
Facilities
8.0
The hotel offered a variety of facilities to meet my needs.
David
United Kingdom, July  2023
7.4/10

The hotel offers very modern and clean rooms with really nice bathrooms. The service, although sometimes rude, was professional and helpful overall. The location is excellent, very close to the park and easy to navigate to the main sights of the city. The dining experience had a disappointing food selection, but the rooms were spacious and comfortable.

Rooms
8.0
The rooms were very modern, clean, spacious, and had all the amenities we needed.
Service
7.0
The service, although sometimes rude, was professional and helpful overall.
Location
9.0
The location was excellent, very close to the park and easy to navigate to the main sights of the city.
Dining
5.0
The dining experience had a disappointing food selection.
Facilities
8.0
The hotel had all the facilities we needed during our stay.
Jason
United States, May  2023
7.8/10

The hotel offers clean, spacious rooms with a comfortable stay in a great city center location. Some noise near the lift can be a downside, but overall, it's a pleasant choice for your trip to Madrid.

Rooms
8.0
The rooms are more than nice enough, providing a clean and decent space for a city center hotel.
Service
7.0
The staff is good and courteous, although some incidents like charging for prepaid stays were encountered.
Location
9.0
The hotel's location is near perfect, being close to the O'donnell metro station and having easy access to the city center and Wizink Centre.
Dining
8.0
The dining options are varied and tasty, with some rush times during popular breakfast items.
Facilities
7.0
The hotel offers standard facilities like room service, car hire, and more to enhance your stay.
James
United Kingdom, April  2023
8.2/10

The hotel rooms were perfect and exactly what I had wanted; really big and comfortable. Requesting an exterior room would have helped. The service was exceptional, with staff going above and beyond to assist, such as calling for emergency help when needed. The location was excellent, offering tasty bar food and close proximity to convenient amenities. The dining experience had its ups and downs, with some aspects being superb while others fell short. Overall, a comfortable stay with some room for improvement in dining options.

Rooms
8.0
The room was very comfortable and a good size with a large bed.
Service
9.0
The staff were polite and professional, providing excellent assistance throughout my stay.
Location
9.0
The hotel's location was excellent, close to the subway, airport express bus stop, and a lively square full of dining and shopping choices.
Dining
7.0
The dining experience had some highs with a variety of fruits and natural juices but also some lows like disorganized food stations with a mix of selections and subpar coffee.
Facilities
8.0
The hotel offers a range of convenient facilities to enhance the stay.
comfortable rooms
inconsistent dining experience
John
United Kingdom, April  2023
8.0/10

The hotel is conveniently situated in the heart of Madrid City, close to transportation links and attractions. The rooms were spacious and well-equipped, although a bit dusty. The service was exceptional, especially accommodating early check-ins. The location was very convenient, but slightly further from the city center. The dining options were varied and satisfying. Overall, a great value for the price.

Rooms
8.0
The room, opposite the bedroom, was furnished with a TV, desk, and a large wardrobe. The two single beds together were comfortable, but the room was a bit dusty.
Service
9.0
The service here is top-notch. From the friendly check-in to the helpful staff assisting with all needs, they were accommodating even after a red-eye flight.
Location
7.0
The hotel's location is very convenient, near both underground and bus stops, but a bit further from the city center than desired. Close to the airport and a lovely park for people watching.
Dining
8.0
Dining options were brilliant with plenty of choices, including a delightful fruit salad. Good value for money.
Facilities
8.0
The facilities provided everything needed for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room